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Privacy Policy

Last updated: 07/04/2025
Wellbeing English is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our site, you agree to the terms outlined below.
 
1. Who We Are
Wellbeing English is an online educational resource offering digital ESL lesson plans and memberships for teachers and learners. Our website is hosted on the Wix platform and uses secure third-party services such as Stripe for payment processing.

2. Information We Collect

We collect the following types of personal data when you use our website:
 

a. Information You Provide
 

  • Name

  • Email address

  • Account login details

  • Billing address (for purchases)

  • Payment details (handled securely by Wix Payments or Stripe)

  • Messages or feedback submitted via forms
     

b. Automatically Collected Information

  • IP address

  • Device and browser type

  • Pages viewed and time spent on the site

  • Referring website

  • We use cookies and similar technologies to help analyse site performance and improve your experience. You can manage cookie preferences in your browser settings.
     

3. How We Use Your Data

  • We collect and process your data to:

  • Provide access to lesson plans and membership content

  • Process orders and payments securely

  • Communicate with you about your account, purchases, or support requests

  • Send optional marketing emails and updates (with your consent)

  • Improve our website, services, and user experience

  • Comply with legal and tax obligations
     

4. Data Protection & Third-Party Services

  • We only share your information with third-party services necessary for operating our business. These include:

  • Wix (website hosting, analytics, account management)

  • Stripe or Wix Payments (payment processing)

  • Email platforms for marketing (e.g., Wix Email Marketing)

  • We do not sell or rent your personal data to any third parties.
     

5. Marketing Communications

  • If you opt in to receive marketing communications, we may send occasional emails about new products, offers, or updates.

  • You can unsubscribe at any time using the link in the email or by contacting us directly.
     

6. Cookies & Tracking

  • Our website uses cookies for analytics and functionality.

  • You can disable cookies in your browser settings.
     

7. Data Storage & Security

  • Your data is securely stored on the Wix platform, which is fully GDPR-compliant.

  • Payment information is encrypted and handled by secure third-party processors (e.g., Wix Payments or Stripe).

  • We take all reasonable steps to protect your information from unauthorised access, loss, or misuse.
     

8. Your Rights

Under UK and EU data protection laws (including GDPR), you have the right to:
 

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Object to certain types of processing

  • Request that we transfer your data to another provider (data portability)

  • To exercise these rights, please email us at info@wellbeingenglish.com
    ​

9. Changes to This Policy

  • We may update this Privacy Policy from time to time. Continued use of the site after updates constitutes acceptance.

    For any privacy concerns, please contact info@wellbeingenglish.com

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